Poland Automations Hub
Faster responses, higher satisfaction, time saved. We automate the repetitive parts of support so your team can focus on the hard cases.
What problems we solve
Emails get lost in the inbox, nobody knows who's answering. The customer writes again or leaves.
What's the delivery date? How do I file a complaint? The team answers the same things manually, over and over.
A customer calls, nobody knows what the last conversation was about. They start over. Frustrating for everyone.
Requests come by email, Slack, verbally. Nothing is tracked, priorities are a lottery.
What we actually do
AI chatbot answering the most common questions 24/7
Automatic ticket creation and assignment from emails and forms
Customer knowledge base: FAQs, guides, order statuses
Customer portal with contact history and ticket status
Automatic satisfaction surveys after a case is closed
Alerts for the team when a ticket waits too long
Example implementation
A company with a 20-person support team received 200+ inquiries a day, 60% of them repetitive. We implemented an AI chatbot and automatic ticketing. First response time dropped from 2 days to 4 hours.
−60% inquiries reaching the team
4h response time
24/7 AI chatbot
Book a free consultation. Zero obligations.
The free consultation is not a sales pitch. We respond within 24h.